Setup & Manage

Microsoft Windows Server

Overview

Issupport is next generation provider of remote infrastructure services. With a reoslution rate of 85 %, provides the most effective support to leverage your technolgy investments.

Pricing

$29.00 Setup | $99.00 per month

*Setup fee and first months service due upon signing
*Monthly fee will be due on the anniversary date of your signup and is not prorated to the beginning of each month.

Technology Supported

	Windows server 2000 & 2003
	Active Directory
	Internet Information Services
	Terminal Services

Microsoft Exchange Server

Overview

Get Microsoft Exchange Server messaging and collaboration to work for you.

Pricing

$29.00 Setup | $180.00 per month

Technology Supported

	Exchange server 2003 & 2007
	Outlook Web Access
	Microsoft Outlook
	SMTP Gateway

Outsourced Database Management Services (MSSQL & Oracle 9i & 10g)

How much time and management staff do you actually dedicate to maintaining and optimizing your critical databases? Now, you businesses can move the administrative burden to ViaWest. Our certified database administrators will take on the day-to-day tasks that must be done in order to protect and maximize your information assets, allowing you to focus on strategic projects.

24x7 database monitoring services to monitor the health of your SQL server database systems. You get the benefits of early detection and diagnosis, which improves system reliability, availability and performance; notification before your customers or users know there's a problem; redundant and secure monitoring.
Performance Tuning - In recognizing the performance challenges you face everyday, we help you to optimize instance efficiency of your database environment. The key benefits you get are: increased response time, throughput and instance efficiency; enhanced performance of CPU, memory and disk I/O resources; unit consumption and capacity improvements; increased performance of SQL statements.
Fast fault recovery, data protection and disaster planning of your databases. In recognizing the high availability challenges you face, we help you plan for the highest levels of fault tolerance against all forms of unplanned downtime, including system faults, data corruption, human error and disaster. You get the benefits of having near continuous access to data with minimal interruption by hardware and software component failures; quickly and automatically recover from instance failures and resume services without having to wait for repairs to be made to the failed node; and your database can survive disasters, human errors, corruptions, and other planned or unplanned outages that can otherwise incapacitate a database.
Database migration services by our DBAs who plan, configure and migrate data from one database platform to another -- or migrate a database from one server to another. You get the key benefits of rapid implementation of MS SQL Server technology quickly and effectively; reduce the complexity, time, and cost associated with a database migration -- with the security of knowing that your systems have been accurately migrated.
Data Replication services with available data replication features that provide users with fast, local access to shared data, and protects the availability of applications because alternate data access options exist. In recognizing the data replication challenges you face, we help you to implement a data replication solution that's right for you. You get the key benefits of allowing multiple sites to keep copies of the same data which is useful when multiple sites need to read the same.

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